Seminar for Business Executives in Leadership Roles

To be suc­cess­ful as a busi­ness exe­cu­tive, you have to have pro­fes­sio­nal exper­tise paired with expe­ri­ence as well as a high level of social com­pe­tency. Assuming respon­si­bi­lity for a team, depart­ment or an entire com­pany is an extre­mely com­plex chal­lenge. This is espe­cially true for team work within flat hier­ar­chies or on time cons­trai­ned pro­jects. This semi­nar will intro­duce you to the latest team manage­ment tech­ni­ques and will give you the skills to sus­tainably moti­vate your staff to work with enthu­si­asm for you and your cli­ents. The semi­nar was desi­gned for all exe­cu­ti­ves who manage hourly or sala­ried employees at freight for­war­ding com­pa­nies or cargo air­lines.

Focal topics

  • The 7 pil­lars of com­mu­ni­ca­tion
  • The 5‑step nego­tia­tion pro­cess
  • The cha­rac­te­ris­tics of lea­ders
  • Tar­ge­ted feed­back and its rules
  • How to manage „dif­fi­cult“ employees
  • Com­pel­ling, moti­va­tio­nal employee goal attain­ment mee­tings
  • Aver­ting con­flicts and con­flict manage­ment stra­te­gies
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