The demands and conditions people have to comply with in the freight forwarding and logistics sector are getting tougher all the time – just like in all other service industries. Having the right tools is an absolute necessity for those who want to successfully cope with these developments. During this basic seminar you will acquire the fundamental know-how you will need to be more assertive and successful.
- Successful communication
- Speech tools for your personal benefit
- The originator principle
- The win/win principle
- Positive thinking resulting in sales and management success
- Using the subconscious as your power center