The logistics industry is dominated by facts, figures and data. It is a business that requires analytical thinking. It is contingent upon concise forecasts and budgets as well as the ability to perform a detailed supply chain management analysis, among others. However, these are only some of the requirements modern logistics managers have to meet. Moreover, they have to manage employees, demonstrate empathy, handle situations with adequate sensitivity as well as have good listening skills. They have to bring imagination to the table, do their work with integrity and honesty and much, much more. Hence, a high level of emotional intelligence is a must. This seminar will help you expand your knowledge and emotional intelligence skills. You will quickly realize that it is a worthwhile investment.
- The four cornerstones of emotional intelligence
- Emotional honesty
- Emotional energy
- Presenting an absolutely authentic self portrait
- Constructive Discontent
- Influence without authority